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Listen to podcast interview with Craig Handley, CEO, Listen Up Espanol about Hispanic call center selection

Posted by Elena del Valle on June 22, 2009

Craig Handley, CEO, Listen Up Espanol

Craig Handley, CEO, Listen Up Espanol

A podcast interview with Craig Handley, founder and chief executive officer of Listen Up Español, is available in the Podcast Section of Hispanic Marketing & Public Relations, During the podcast, Craig discusses how to pick a U.S. Hispanic call center with Elena del Valle, host of the podcast.

Craig leads Listen Up Español, a near-shore Spanish language call center, and its sister enterprise, Revenue Enhancement Consultants (REC), which supports the work of service providers and affiliates.

He started his career in door-to-door sales and rose through the ranks in several call centers. A consultant for hundreds of products and services he has contributed articles to Response Magazine, eRetailer and DM News on how to effectively increase revenue and profitability.

Craig served in the U.S. Army, and studied music as a vocal major in college. These days, his passion for music is often displayed as one-half of the hip-pop duo CR Gruve.

To listen to the interview, scroll down until you see “Podcast” on the right hand side, then select “HMPR Craig Handley” click on the play button below or download the MP3 file to your iPod or MP3 player to listen on the go, in your car or at home. To download it, click on the arrow of the recording you wish to copy and save it to disk. The podcast will remain listed in the June 2009 section of the podcast archive.